Frequently Asked Questions

Everything you need to know about shopping at Pavilion.

What are your standard shipping times?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns on most items within 30 days of purchase. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, Pavilion ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the products on Pavilion covered by a warranty?

Many of our products come with a manufacturer's warranty. Specific warranty information can be found on individual product pages or by contacting our support team.